Shipping & Returns

Dhar's Enterprise ships practical home, kitchen, cooling and devotional products across serviceable Indian PIN codes.

Order confirmation

Orders may be checked before dispatch, especially COD orders or orders where address/payment details need confirmation. This helps reduce failed deliveries and keeps support clear for genuine customers.

Dispatch and delivery

Orders are usually prepared for dispatch within 1-3 business days.
Delivery timelines depend on the destination PIN code and courier availability.
Tracking details are shared after shipment wherever supported by the courier partner.

Delivery support

If your order is delayed or tracking does not update, contact us on WhatsApp or email arnab@dharsenterprise.com with your order number.

Returns

Eligible products may be returned within 7 days of delivery if unused, unwashed, and returned with original packaging and accessories.

Damaged, defective, or wrong item

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with your order number, product photos, package photos, and an unboxing video if available. This helps us resolve genuine delivery issues faster.

Return shipping and refund timing

If the issue is our error, we will guide you on replacement, refund, or return shipping.
For change-of-mind returns, return shipping may be the customer's responsibility.
Refunds are processed after returned items are received and checked.

For any question before ordering, message us on WhatsApp.